  Auto Glass Professionals has a limited lifetime warranty on all of our workmanship and guarantees any auto glass we install to be free of manufacture defects. Dealer-supplied parts come with the dealer’s warranty. For as long as you own your vehicle, our warranty applies. When it's COLD Outside...Auto Glass Professionals prepares for the Minnesota winter by stocking Sika's MOVE IT urethane. This all-weather adhesive provides the same 1 hour drive away time as it's standard-use counterpart, but is able to do so at temperatures down to zero degrees F. |
Frequently Asked Insurance Questions1. Does Auto Glass Professionals work with my insurance company?
Yes. We are approved by every insurance provider nationwide.
2. What information do I need to know before I call you?
All you need to know is the year, make and model of your vehicle along with your insurance policy # if you intend to file a claim.
3. Will Auto Glass Professionals help me set up my claim?
Yes. We are ready to help you at any point while preparing your insurance claim and can take care of all of the work for you.
4. Will Auto Glass Professionals take care of all my insurance paper work?
Yes. We can handle all the paperwork for your auto glass claim from verification to final invoice.
5. Will Auto Glass Professionals direct bill my insurance company for me?
Yes. We bill all insurance claims electronically for fast resolution.
6. How long will it take Auto Glass Professionals to replace my windshield?
A normal windshield replacement takes around two hours. Most of that time is to allow the glass adhesive to cure properly in order to ensure safe driving conditions and a water-tight fit for your new glass.
7. How long does it take Auto Glass Professionals to repair a rock chip?
Most rock chip repairs are complete within one half hour.
8 What if I do not like the way the rock chip repair turned out?
If you are unhappy with your windshield repair, we will apply a credit for the amount of the repair toward a windshield replacement. No questions asked.
9. Will Auto Glass Professionals come to my work to replace my windshield?
Yes. We offer mobile auto glass replacement and windshield repair services to the Twin Cities (Minneapolis / St. Paul) and beyond.
10. Can Auto Glass Professionals replace other windows in my car?
Yes. The technicians at Auto Glass Professionals are trained to replace all the glass in every year, make, and model of car, truck, SUV, and even heavy equipment.
11. Will Auto Glass Professionals vacuum up the small pieces of glass in my car?
Yes. We will remove all the glass fragments and other debris from your vehicle once your service is complete.
12. Will my auto glass replacement or repair take longer if I file an insurance claim?
In most situations, we can start on your replacement right away. There are some situations where we have to wait on coverage verification, but this is rarely more than two minutes.
13. What happens if there is a problem with my auto glass replacement or repair?
Auto Glass Professionals guarantees all work for as long as you own your vehicle. If you have a problem, we will correct it as soon as possible and at no cost to you. There is no need to file a new claim.
14. What if I don't have auto glass coverage on my insurance?
No problem. We offer competitive out of pocket auto glass replacement pricing. We accept cash and all major credit cards as forms of payment.
My Vehicle was Broken IntoHere are just a few reminders of things to do if your vehicle was broken into:
Knowledge of MaterialsEach technician at Auto Glass Professionals is trained and certified in the proper use of all materials used in your auto glass replacement; from the glass itself to the windshield molding and glass adhesive. For some auto glass replacement companies, training and correct urethane selection is secondary, but not at Auto Glass Professionals. We understand the subtle effects temperature has on auto glass replacements. For instance, a less expensive urethane used to adhere a windshield to a vehicle frame will take 2 hours to an entire day to cure depending on the temperature and humidity. Auto Glass Professionals, because of Minnesota's range in temperature and humidity, has chosen to use Sika's "MOVE-IT" urethane, an all-weather product, year round. This urethane guarantees a safe 1 hour cure time at temperatures as low as zero degrees Fahrenheit. Going the Extra MileNo one looks forward to a broken windshield. At Auto Glass Professionals, we want to make your auto glass replacement experience as simple and hassle-free as possible. From your first call through your replacement, we want you to feel confident that you made the right choice in choosing Auto Glass Professionals. After your replacement, we will take a few extra moments to clean the inside of your vehicle, making sure to remove any molding fragments, cleaning rags, and other debris left from the replacement. Then the interior of your vehicle is vacuumed to remove any glass fragments or small pieces of debris. |